Thank you for your order! You will receive a call, text, or email regarding in-store or curbside pick-up, or shipping. (NOTE: PIANOS AND OTHER LARGE ITEMS MAY NOT BE ELLIGIBLE FOR FREE PICKUP OR DELIVERY. IF YOU ARE PLACING AN ORDER FOR A NON-PORTABLE INSTRUMENT, PLEASE CALL FOR FURTER SHIPPING AND MOVING OPTIONS. EVEN IF YOU DO SHOW UP FOR CUBSIDE OR ANY OTHER PICKUP, WE WILL STILL HAVE TO DISCUSS MOVING OPTIONS FROM THERE. PLEASE CALL US BEFOREHAND SO WE MAY HELP YOU ASAP.) All boxed merchandise is returnable for 14 days. Items purchased as gifts in December may be returned until January 21st. Return shipping not included. Disklavier Upgrade Kits: Support is provided by Yamaha Technical Support, however 15 minutes of Technician Support is provided by Apollo Piano, including FaceTime or Zoom. Opened items can be returned for a 10% restocking fee. Used items may not be returned. Worn clothing is not returnable.